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Donate to our shops

Our shops rely on donations of good-quality, clean items to generate funds for our services. 

 

Saving Money. Saving the Planet. Saving Lives.

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When you donate to our shops, you're not just saving your pre-loved items from landfill, you're keeping our services running and our community suicide-safe.

If you're moving, downsizing, spring-cleaning or just having a tidy-up, we'd love to hear from you. Whether it's fashion, homewares, collectables and more… donating your new or quality pre-loved goods to our Lifeline shops contributes to a circular economy and allows us to channel profits into purpose.
Rack of colorful patterned shirts hanging on display against a brick wall.

Waste not, want not

Have you got something that's too good to throw away? A treasured item you don't need anymore? Clothes that don't fit or the kids have grown out of?

Everything old is new again at our Lifeline H2HS shops, and your good-quality, clean items will help us stock our shelves and fund our life-saving crisis support services.

You can drop clothing items that are clean and in good condition at our clothing bins, or they can be accepted at our Retail Shops. For non-clothing donations, such as homewares, collectables, toys, books, furniture and more; see below for all the details.

Please note: Our Book Shops are unable to accept clothing donations.

How do I donate my items?

Clothing Donations

We gratefully accept: 

donation-bin-1-sticker new

You can drop clothing items that are clean and in good condition at our: 

Clothing Bins

Donations are accepted 24/7. The clothing bins are emptied regularly, but if the clothing bin is full, please come back another time so donations don’t get weather-damaged. 

bin locations

 

Retail Shops

Donations can be accepted during opening hours. 

Find our shops

 

Homewares, Art, Collectables, Toys, Jewellery, Manchester and more... 

Retail Shops

Clean donations in good condition can be accepted during opening hours. 

Whether it was a gift that just isn’t your style, a vintage necklace or a one-off art piece you can't find anywhere else - your high-quality items all have a story to tell and will be given a second life for the next person to love.

Please place donations in a small cardboard box or bag that is light enough for our volunteers to carry easily. Labels are helpful too. 

We treat rare, antique or collectible items with great care, so please let us know if your donations are valuable. 

Not sure if your item is something you can donate? Please call the shop to check the shop-specific accepted items.

Find our shops

 

Furniture Donations

Get in touch with your local Retail Shop

If you have furniture you would like to donate,
please contact your local Lifeline Shop directly. 

Please send to the shops' email address: 

  • Photos of the furniture
  • Short description
  • Suburb (if pick-up required) 

Alternatively, please call the shop to discuss the furniture on offer or pop in and chat with the team in-store! 

Not sure what your nearest shop is?
Put your postcode into our site-finder, and it will let you know which of our Retail Shops is closest to your location.

Find our shops


 

What can I donate?

All donations in good condition are gratefully received 
and help fund our crisis-support and suicide-prevention services. 

Please place donations in a small cardboard box or bag that is light enough for our volunteers to carry easily. Labels are helpful. 

We treat rare, antique or collectible items with great care, so please let us know if your donations are valuable. Thank you! 

Donations we accept

What do we accept?
Yes

 
If you have items in good condition you’d like to donate, we'd love to hear from you. We accept:

  • Women’s, men’s and children’s clothing, footwear, jewellery and accessories
  • Vintage and designer fashion
  • Homewares including kitchenware, diningware and decorator items
  • Decor and small furniture pieces
  • Books, CDs, DVDs, vinyl records
  • Computer games, gaming consoles in working condition
  • Complete puzzles, games and toys


We also welcome rare, valuable, vintage or antique items, these unique pieces generate a lot of interest and raise significant amounts for our services and are particularly appreciated. We treat rare, antique or collectible items with great care, so please let us know if your donations are valuable.

Lifeline Harbour to Hawkesbury Sydney's shops are known for their excellent range and condition of goods on offer. 

It wouldn't be possible without the generosity of our community, who ensure we have a steady stream of high-quality items available instore for our customers to enjoy. 

By donating, and shopping, with us - we can make sure Lifeline is there when people need us most. Thank you!

What we don’t accept

What don't we accept?
No

 

We unfortunately can’t accept all donations.

Our customers love clean and excellent condition products, so if the items you are considering donating are not something you would purchase, please consider recycling or disposing of these products yourself.

We do not have the resources to:

  • Wash stained or soiled items
  • Repair damaged items
  • Replace missing parts
  • Recycle garments or rags

If items are stained, mouldy, torn, dirty, broken, or are in any other way damaged, please do not donate them.

We also don't take: 

  • Very low price/low quality goods
  • Worn out/stained/damaged/incomplete items
  • New or used underwear
  • Used bedding; including pillows, doonas, mattress covers
  • Mattresses and cots
  • Items requiring safety standard checks; such as, mobility aids, baby equipment, bike helmets and electrical items
  • White goods (ovens, dishwashers)
  • Electrical equipment; such as toasters
  • Computers and software

Our volunteers spend a lot of time processing the donations we receive, and it costs Lifeline money to dispose of goods that can't be re-sold, so please don’t donate anything you wouldn’t pass on to a friend or see at one of our shops. 

Thank you for your understanding. We always appreciate offers of donations and your intention to support Lifeline Harbour to Hawkesbury Sydney. 

Want to donate books?

Our book shops also accept 
clean donations in good condition. 

Learn more

If you have any questions about donating to our shops, please get in touch.

Need support now?

If you’re looking for immediate help, our Crisis Supporters are available 24/7. 

Alternatively, if you’re seeking ongoing support, our services – including counselling – could be right for you. 

Click here to learn more