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Accidental Counsellor

Our Accidental Counsellor training is for anyone who would like to be able to safely and effectively support friends, family, colleagues or strangers who are experiencing a crisis due to stress, mental health issues, DV or other personal issues.

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Our training

Feel confident engaging with someone who is in distress or struggling to cope, and gain practical skills you can use across all areas of your life.

In this four-hour Accidental Counsellor workshop, you’ll learn essential skills and a clear framework for providing immediate support using the Recognise, Respond, Refer model.

2026 dates

For 2026, we will alternate between virtual delivery on Zoom and face-to-face sessions in our office at 1 James Place, North Sydney.


 

 
Face-to-face

Tuesday, 21 April

9:30am–1:30pm in North Sydney
Online

Thursday, 14 May

9:30am–1:30pm via Zoom
Face-to-face

Tuesday, 16 June

9:30am–1:30pm in North Sydney
Face-to-face

Tuesday, 21 July

9:30am–1:30pm in North Sydney
Online

Wednesday, 19 August

9:30am–1:30pm via Zoom
Online

Tuesday, 8 September 

9:30am–1:30pm via Zoom
Online

Wednesday, 14 October

9:30am–1:30pm via Zoom
Face-to-face

Tuesday, 24 November

9:30am–1:30pm in North Sydney

Our training

Over four hours, the Accidental Counsellor workshop provides basic skills and a structure to enable you to provide immediate support and assistance using the Recognise, Respond, Refer model. 

  • Confidence in difficult conversations

    The skills learned in the course, such as active listening, asking open-ended questions and reflecting feelings, can be applied in many contexts, both personally and professionally. You will also learn how to ask openly about suicide, and respond safely whatever the answer. 

  • Our most in-demand training

    Our most in-demand training, the course is open to everyone, and no pre-existing skills or knowledge are required. We can also tailor the course to suit your organisation. 

  • Pricing

    The cost of the course is $120 per person. (Note: reduced rates may be offered to individuals experiencing financial hardship; please contact us directly.)

Want to find out more?

If you have questions about our Accidental Counsellor training or would like to find out more, please get in touch.

Need support now?

If you’re looking for immediate help, our Crisis Supporters are available 24/7. 

Alternatively, if you’re seeking ongoing support, our services – including counselling – could be right for you. 

Click here to learn more